Federal Office of Civil Aviation FOCA
Federal Office of Civil Aviation FOCA
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Air Passenger Rights
Do you face problems as air traveller? In addition to its own law Switzerland has adopted the EU regulations for air passengers.
Air passengers within the European Union and Switzerland have strong and extensive rights, ensuring they are treated fairly if problems occur on their journeys. New EU legislation, which entered into force in Switzerland 1st December 2006, increases the level of compensation airlines must pay to passengers denied boarding, and introduces new rights to compensation and assistance in the event of cancelled flights and long delays, as well as extending coverage to passengers on charter and domestic flights.
Note: English is not one of Switzerland's official languages. Please consult the pages in German, French or Italian.
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