Questions and answers: passenger rights

imago53207286h-Q&Apax

Complaint/report filing


Scope of Regulation (EC) No 261/2004


Concrete examples

Specialist staff
Last modification 14.11.2018

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Contact

Bundesamt für Zivilluftfahrt

Passagierrechte
3003 Bern

+41 58 465 95 96
(Werktags von 14 bis 16 Uhr) 

passengerrights@bazl.admin.ch

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https://www.bazl.admin.ch/content/bazl/en/home/good-to-know/air-passenger-rights/qestions-and-answers-pax-rights.html