The Air Passenger Rights Regulation applies to all air travel - whether individual or package tours.
It applies to all travelers departing from an airport within the European Union (EU), Switzerland, Norway and Iceland.
In addition, it also applies to travelers departing from a third country and whose destination airport is in the EU, Switzerland, Norway or Iceland if the flight is operated by an airline that has its principal place of business in the EU, Switzerland, Norway or Iceland. The term «EU Member State» within the meaning of Article 3 of the Air Passenger Rights Regulation includes Switzerland (based on the bilateral air transport agreement) as well as Norway and Iceland (EEA states).
The Federal Office of Civil Aviation (FOCA) monitors compliance with European Regulation (EC) 261/2004.